Eazy Tattoo

Privacy Policy

EazyTattoo Privacy Policy

Introduction

At EazyTattoo ("EazyTattoo", "we", "us" and "our"), we are committed to protecting the privacy of our users. As a data controller under EU and Italian data protection laws, we take our responsibilities seriously in managing and protecting your personal information. This privacy policy explains how we collect, manage, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Italian Privacy Laws.

This Privacy Notice applies to the EazyTattoo website, mobile application, and all related services (collectively referred to as "Services").

Contacting Us

If you have any questions, comments, or requests regarding this Privacy Notice, you can contact us through:

  • Our Contact page
  • Email: service@eazytattoo.com

For specific privacy-related concerns or to exercise your data protection rights, you can contact our Data Protection Officer at dpo@eazytattoo.com.

What Information We Collect & How We Use It

This Privacy Notice applies to you if:

  • You visit and browse our Services
  • You book appointments with tattoo artists through our platform (referred to as a "Client")
  • You are a tattoo artist or studio owner using our platform (referred to as a "Partner")

Information We Automatically Collect

When you use our Services, we automatically collect:

Technical Information:

  • Device information (phone number, IP address, device IDs)
  • Login information and authentication data
  • Browser type and version
  • Operating system and platform
  • Hardware version and device settings
  • Time zone and language preferences
  • Mobile operator or Internet Service Provider (ISP) information

Usage Information:

  • Pages viewed and search queries
  • Interaction with our platform (clicks, browsing patterns)
  • Session duration and timing
  • Appointment booking history
  • Campaign tracking data
  • Customer service interactions

Location Data:

  • Country and region (based on IP address)
  • Precise location (if permitted by you) for finding nearby tattoo artists
  • Device identifiers associated with location services

We use this automatically collected information to:

  • Improve our Services based on user behavior
  • Optimize content presentation for different devices
  • Provide relevant tattoo artists and services near you
  • Ensure platform security and prevent fraud
  • Analyze platform performance and troubleshoot issues

Client Account Information

When you create an EazyTattoo account, we collect:

  • Full name
  • Date of birth (to verify you're of legal age for tattoo services)
  • Email address
  • Phone number
  • Profile photo (optional)
  • Saved addresses for appointments
  • Authentication credentials

If you sign in using social media accounts (Google, Facebook, or Apple), we receive:

  • Name and email from the social media platform
  • Profile photo (except for Apple sign-in)
  • Unique identifier for your account

Booking and Service Information

When you book tattoo services, we collect:

  • Appointment details and history
  • Favorite artists and studios
  • Payment information (processed securely through our payment providers)
  • Reviews and feedback
  • Special requests or requirements for appointments
  • Health information relevant to tattoo services (processed with explicit consent)

How We Use Your Information

We use your personal information to:

  1. Maintain and manage your EazyTattoo account
  2. Process and facilitate tattoo service bookings
  3. Connect you with tattoo artists and studios
  4. Process payments securely
  5. Provide customer support
  6. Send service-related communications
  7. Personalize your experience with recommended artists and styles
  8. Ensure compliance with age restrictions and health requirements
  9. Prevent fraud and maintain platform security

Legal Basis for Processing

We process your personal information based on:

  • Contract performance (booking services, account management)
  • Legal obligations (age verification, health and safety requirements)
  • Legitimate interests (improving our services, security measures)
  • Your consent (marketing communications, processing health information)

Your Privacy Rights

Under GDPR and Italian privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with supervisory authorities

To exercise these rights, contact us at [privacy email].

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

International Data Transfers

We may transfer your data within the EU/EEA and to countries with adequate data protection standards. Any international transfers comply with GDPR requirements through appropriate safeguards.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified through our Services or via email. Continued use of our Services after such changes constitutes acceptance of the updated policy.

Cookie Policy

Our cookie policy is available at [Insert cookie policy link], detailing how we use cookies and similar technologies.

Last Updated: 24/01/2025